Privacy Policy

At DILZ, we place great importance on the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and protect your information when you use our platform.

1. Data we collect

We collect the following data:

Identification information: Last name, first name, email address, phone number.
Delivery information: Postal address, city, delivery landmarks.
Transaction data: Order history, viewed products, payment information (managed by our secure payment partners).
Browsing data: IP address, cookies, browser type, to improve your user experience.

2. How we use your data

Your personal data is used to:

Process and ship your orders.
Provide customer support and respond to your requests.
Send you notifications about your purchases or promotional offers (with your consent).
Improve our services and the security of our platform.

3. Sharing your information

We do not sell or rent your personal data to third parties. However, we may share certain information with:

Our partner sellers: Only the information necessary to process and ship your order.
Service providers: Couriers, payment platforms, web analytics tools.
Legal authorities: If required by law to protect our rights or those of our users.

4. Security

We implement advanced technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your rights

You have the right to request access to, correction of, or deletion of your personal data. You can also unsubscribe from our marketing communications at any time. To exercise these rights, please contact us at: privacy@dilz.cm.

Last updated: June 12, 2026